Through its services, CS&T builds effective customer relationships, improves customer satisfaction and provides customers with a complete operational capability. This is achieved by integrating training support, simulators, technical assistance, material services and helicopter maintenance. Solutions may vary from simple ad-hoc repairs and replacements, to more service-based arrangements, through to fully Integrated Operational Support (IOS).
Leonardo UK’s Helicopter Customer Support & Training (CS&T) facility plays a critical role in managing customer requirements, by providing through-life training and in-service support to the company’s global customers.
£500m revenue
5 main aircraft types
500+ in-service aircraft
30+ customers
1,300 people supporting CS&T
CS&T:
- Maximises safety, reliability and aircraft availability, ensuring that aircraft are operationally ready
- Builds and establishes long-term and effective relationships with our customers
- Ensures material availability (spares, repair and overhaul) and robust supply chain and logistics management
- Fully trains customers through the provision of a wide range of training delivery support
- Provides a range of technical services and support (i.e. fault investigation, technical publications, service bulletins, 24/7 AOG (Aircraft on Ground) service and Health Usage Monitoring (HUM)).
AW149 Training Solutions
Watch the video to learn more about Leonardo's comprehensive training facilities and services available for the AW149 New Medium Helicopter. Our training solutions use latest generation technology blended with decades of military and civil training expertise.