From its inception in 1998, Leonardo's IOS concept has continually evolved to meet growing customer expectations around improved operational output, while delivering ever-increasing value-for-money, thanks to reduced through-life costs.
Traditional support contracts have been replaced by fully integrated output-based contracting mechanisms whereby support and delivery risk have been transferred from the Authority to Industry.
The IOS concept has continued to develop over time, and the support boundary between Industry and the Front Line user has expanded, enabling the MOD to meet its aspiration of shifting from the role of 'Provider' to that of 'Decider'.